Please read the FAQ below before submitting a change of address, reporting duplicate issues received or canceling your subscription.
Who sends me this magazine?
Texas Co-op Power is a complimentary magazine sent to you by your local electric cooperative.
How do I subscribe?
Subscribing to Texas Co-op Power is easy. The cost
is $7.50 per year. Click here to print the subscription order form.
I get my electricity from a co-op but I am not receiving the magazine. Why?
There are 65 distribution cooperatives in Texas and 62 of those subscribe to the magazine. Others use newsletters and bill stuffers to communicate news and information to their members.
If you are interested in the magazine, give us a call (512) 486-6241 and we'll send you a complimentary issue. Then, if you like it, you can subscribe to the magazine yourself. (You can also drop your co-op a line and tell them you enjoy the magazine and think it'd be great if they started subscribing. They, like us, welcome any suggestions and comments from their consumers.)
I am receiving multiple copies of the magazine.
I only want one. What do I do?
The mailing labels for Texas Co-op Power (TCP) are generated
from the electric consumer billing masters from your
co-op. If you have more than one meter or more than
one account with the co-op, chances are you are receiving
multiple copies of the magazine.
The easiest way to remedy this situation is to cut
off the labels from the extra magazines you do not
want, affix them to a sheet of paper, and mail them
to your local co-op with a note requesting that those
addresses be taken off the TCP mailing list.
You can also contact your co-op and ask them to send you only one issue of the magazine.
If you are a member of more than one co-op, you might elect to continue receiving multiple copies since each edition is unique to a particular co-op and could contain vital member information.
How can I change my address?
Since the mailing labels are generated directly
from the electric bill masters, your address should
change for Texas Co-op Power when your electric bill
address changes. After a few months, if your magazine
is still going to the wrong address, contact your
local co-op.
How do I cancel my subscription?
If you are dissatisfied with the magazine and no
longer want to receive it, please cut your mailing
label off the front cover and mail it to your local
co-op (not Texas Electric Cooperatives or Texas Co-op Power) with a note
requesting removal from our mailing list.
You can also contact your co-op and ask them to cancel your subscription.
Click here to submit changes to your subscription
How do
I submit digital photos for Focus on Texas?
Please e-mail your photos to focus@texas-ec.org,
or if your photos are on a CD, you can mail it to
Focus on Texas, 2550 S. IH-35, Austin, TX 78704. Digital files should be the highest resolution possible.
Please remember to include your name, co-op name,
daytime phone, mailing address, and description or
story.
I have a complaint, compliment, suggestion. What
should I do?
You should write us. We love to hear from our readers,
and not just when they're praising our work. Your
input helps us gauge how we are doing, what we need
to do more/less of, and what rural Texas is thinking.
Each month we publish a few of the many letters we
receive on our "Letters to the Editor" page.
You can e-mail your comments to Texas Co-op Power Editor Kaye Northcott.
Click here for
an online form.
Back a few months/years ago there was an article
about hummingbirds, or maybe it was just a big picture
of a hummingbird and a story about a bird trainer.
I really can't remember for sure. All I know is I
liked it and can't find my copy. Can I get another
one?
Believe it or not, we get these kind of requests
all the time. Maybe it was a recipe for a cake
mold or a story about greyhounds or a picture of
a kid holding an ice cream cone. Whatever it is,
we'll try to find it for you. The more information
you can provide, the better, especially if you know
the exact month or even the year. But, if all you
know is the topic, we can try. Just give us a call
and we'll get to work.
Click here to for an online contact form.
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